Housing Systems Manager
Join Lancaster City Council as our Housing Systems Manager!
Are you passionate about delivering excellent service and driving digital transformation? Lancaster City Council is looking for a dynamic and motivated Housing Systems Manager to lead our systems team within the Housing and Property Service.
The Role
You’ll be responsible for managing and improving our core housing systems, ensuring they align with business objectives and deliver efficient, responsive service. You’ll support the transition to our new Housing One system, balancing business-as-usual with exciting project work. This is a hybrid role, reporting to the Customer Experience Manager, and involves line management of a small, dedicated team.
This role is permenant working 37 hours per week Monday to Friday with a requirement of occasional evening or weekend work.
What We’re Looking For:
- Proven experience leading IT implementation projects in a fast-moving environment.
- Strong leadership and people management skills, with the ability to motivate and develop your team.
- Excellent organisational, communication, and relationship management abilities.
- Advanced problem-solving and analytical skills.
- Experience working collaboratively with a range of stakeholders, both internal and external.
- A commitment to equality, and the Council’s values.
- Project management certification (such as Prince2, PMP, or Agile) and experience with housing specific ICT systems are desirable but not essential.
If you’re ready to make a real difference for Lancaster’s residents and help shape the future of our housing services, we’d love to hear from you!
Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.
About You
You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.
Our Benefits
Lancaster is a great place to work, as well as being part of something special you will also benefit from:
- Generous annual leave allowance
- Local Government Pension Scheme
- A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.
We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.
At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.
We are a disability confident committed employer.
Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.
Interview date: TBC
